Refund & Service Cancellation Framework

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Because our nourishment packages, traditional tonics, and boutique botanical boxes are custom-tailored, slow-cooked, and prepared fresh for your unique postpartum window, our return framework operates under strict luxury culinary guidelines.

Bespoke Nourishment & Floral Boxes

Due to the highly perishable and custom-made nature of our organic meals, tonics, and fresh floral arrangements, all sales for physical product packages are final. We do not issue refunds or accept returns once an order has entered our kitchen preparation cycle or botanical selection phase.

In-Home Culinary & Event Planning Services

Cancellations for In-Home Postpartum Meal Preparation or Mother Blessings events must be formally requested at least 14 days prior to the scheduled service date to receive a full refund or complimentary rescheduling.

• Cancellations requested between 7 to 13 days prior to the service will incur a 50% retainer fee.

• Cancellations made under 7 days from the scheduled timeline are non-refundable, as premium organic ingredients and dedicated specialist hours have already been secured for your love lift setup.

Damages & Discrepancies

In the rare event that your hand-delivery arrives compromised, or if an item deviates from your consulted dietary profile, please contact our concierge village at hello@lovelift.com within 3 hours of receipt. We will prioritize an immediate elegant solution or partial credit.